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Title

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ICT Manager

Description

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We are looking for an ICT Manager to lead and manage all aspects of information and communication technology within our organization. The ICT Manager will be responsible for overseeing the planning, implementation, and maintenance of technology systems and infrastructure to support business objectives. This role requires a strategic thinker with strong leadership skills, capable of managing a team of IT professionals and collaborating with other departments to ensure technology aligns with organizational goals. The ICT Manager will evaluate emerging technologies, manage budgets, ensure data security, and develop policies to optimize IT performance. The ideal candidate will have a deep understanding of network administration, software development, cybersecurity, and project management. They will also be responsible for vendor management, contract negotiations, and ensuring compliance with relevant regulations. The ICT Manager will play a key role in digital transformation initiatives, driving innovation and efficiency across the organization. Strong communication skills are essential, as the role involves training staff, presenting to senior management, and translating technical concepts for non-technical stakeholders. The successful candidate will be proactive, adaptable, and committed to continuous improvement in a fast-paced environment.

Responsibilities

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  • Develop and implement ICT strategies aligned with organizational goals
  • Oversee daily operations of IT systems and infrastructure
  • Manage and mentor IT staff and teams
  • Ensure data security, backup, and disaster recovery procedures
  • Evaluate and recommend new technologies and solutions
  • Manage IT budgets and resource allocation
  • Establish and enforce IT policies and best practices
  • Coordinate with vendors and manage contracts
  • Ensure compliance with relevant laws and regulations
  • Lead digital transformation and innovation projects
  • Provide technical support and training to staff
  • Monitor system performance and troubleshoot issues

Requirements

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  • Bachelor’s degree in Information Technology, Computer Science, or related field
  • Proven experience in ICT management or similar role
  • Strong knowledge of network and systems administration
  • Experience with cybersecurity and data protection
  • Excellent leadership and team management skills
  • Strong project management abilities
  • Familiarity with ITIL or similar frameworks
  • Excellent communication and interpersonal skills
  • Ability to manage budgets and resources effectively
  • Analytical and problem-solving skills
  • Experience with cloud computing and digital transformation
  • Ability to work under pressure and meet deadlines

Potential interview questions

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  • What experience do you have managing ICT teams?
  • How do you stay updated with emerging technologies?
  • Describe a successful digital transformation project you led.
  • How do you ensure data security and compliance?
  • What is your approach to IT budgeting and resource allocation?
  • How do you handle system outages or IT emergencies?
  • Can you describe your experience with vendor management?
  • How do you communicate technical information to non-technical staff?
  • What IT frameworks or methodologies are you familiar with?
  • How do you prioritize competing IT projects?
  • Describe your experience with cloud technologies.
  • What motivates you to work in ICT management?